Yes, Vallinex Ventures offers Cash on Delivery (COD) on all eligible products across India. You can choose COD at checkout for a simple and secure shopping experience.

Orders are usually shipped within 24–48 hours after confirmation. Delivery typically takes 5–7 business days depending on your location. A tracking number will be shared via email once your order is dispatched.

Yes, Vallinex Ventures is a trusted Indian D2C e-commerce brand based in Ahmedabad, Gujarat. We ensure every product is quality-checked and offer multiple secure payment options for a smooth shopping experience.

We offer a simple 48-hour return policy. If you receive a defective, damaged, or incorrect product, you can request a return within 48 hours of delivery.

Important: A clear unboxing video is mandatory as proof for any return request. Without this video, we cannot process or accept a return.

Please note: Exchanges are not available.

Certain products are non-returnable, including:

• Perishable goods (e.g., food, flowers, seeds, plants)
• Custom or personalized items
• Personal care products (e.g., beauty or grooming items)
• Hazardous materials, flammable liquids, or gases
• Products purchased during any offer or sale

If you’re unsure about an item’s eligibility, please contact us before placing your order.

We deliver pan-India through reliable courier partners to ensure fast and secure delivery to your doorstep.

We’re here to help! You can reach us at:
Email: vallinexventures@gmail.com
Support Hours: Mon–Fri, 10 AM – 7 PM | Sat, 11 AM – 4 PM

Yes. Every product is carefully sourced and goes through a quality check before shipping to ensure authenticity and customer satisfaction.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. You can use this to track your order status in real-time.

We accept a wide range of payment methods including:
Debit Card, Credit Card, UPI, Net Banking, Wallets, and Cash on Delivery (COD).